About Me

With over 24 years of experience in organizational management, I specialize in crafting data-driven solutions that leverage the transformative power of Generative AI (GenAI). My strength lies in merging deep business insights with cutting-edge AI technology to create impactful solutions and drive innovation.

I believe the true power of AI lies in its application to solve practical problems, transforming ideas into meaningful change.

Where GenAI Can Generate Value

  • Process Efficiency

    Create process efficiencies by automating standard tasks and reducing manual interventions.

  • Accelerating Innovation

    Increase the pace of new product or service development and speedier go-to-market.

  • Growth

    Increase revenue generation through hyper-personalized marketing for target customers.

  • Cost Reduction

    Reduce cost, typically by 30% or greater, primarily through automating job functions and then undertaking job substitutions.

GenAI Compass

Here are 4 core Principles for GenAI adoption distled by over 24 years of experience in bringing bringing ideas to life. Remember to "Start where you are, do what you can, with what you've got, Some automation is better than none, and Perfect is the enemy of Good!"

  • People First

    People First, Technology Second

    The 70-20-10 Principle:

    • 💠 Focus 70% on People & Processes,
    • 💠 20% on data and infrastructure,
    • 💠 10% on AI algorithms.

    Unlike previous AI technologies, GenAI impacts the majority of the workforce. Success hinges on comprehensive change management, broad reskilling, and adaptive workforce planning.

    Example: Microsoft's company-wide AI training program, which aims to create an "AI-ready workforce."

  • Identify WINS

    Identify (quick) WINS

    Focus on tasks involving Words, Images, Numbers, and Sounds for maximum GenAI impact.

    • 💠 Words
    • 💠 Images
    • 💠 Numbers
    • 💠 Sounds

    Case in point: JPMorgan Chase's use of AI to analyze commercial loan agreements, reducing 360,000 hours of lawyer time to seconds.

    Evaluate your GenAI needs based on three key factors:

    • 💠 Proportion of WINS work in your cost base
    • 💠 Current level of digitization in WINS inputs
    • 💠 Data quality, infrastructure, and staff skills

    Example: Accenture's AI Readiness Index, which helps companies gauge their preparedness for AI adoption.

  • Dialogue-Driven Design

    Dialogue-Driven Design

    Redesign workflows to leverage GenAI's interactive nature. Create dynamic, conversational AI interactions that continuously improve. Establish mechanisms for ongoing learning and adaptation in your GenAI strategy.

    For instance: Salesforce's Einstein GPT, which engages in dialogue with users to generate personalized customer communications.

  • Continuous Evolution

    Continuous Evolution

    Continuously evolve your organization's AI readiness in terms of data quality, infrastructure, and staff skills. Stay agile to keep pace with rapid AI advancements. Implement a continuous learning loop to adapt and evolve your GenAI strategy.

    Example: Google's "AI Test Kitchen," which allows users to experiment with new AI features and provide feedback, creating a continuous improvement cycle.

What I do

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    GenAI Innovation

    Conceptualize and develop cutting-edge AI-powered solutions to address complex business challenges.

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    Advanced Prompt Engineering

    Craft sophisticated prompts to extract optimal results from AI models for various applications.

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    AI Integration in Business Processes

    Seamlessly incorporate AI technologies into existing business workflows to enhance efficiency and innovation.

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    AI-Powered Solutions

    Develop and implement AI-driven applications to solve real-world problems and drive business growth.

Tools & Tech I use